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Are your products dishwasher-safe?
Yes, both the Adaptchula™ and the Nottadrips™ are 100% dishwasher safe! You can literally toss both of the products in the dishwasher with no issues. The only thing of concern is geographical areas with hard water causing calcium and magnesium spots on the Nottadrip™ silicone serving stations. These spots will wash off by hand with soap and a scrubbing sponge.
What materials are your kitchen tools made from?
Our Adaptchula™ has many different components and materials which are food safe and not made of toxic materials. Our blades are made of a PPSU, which I would suggest you do a google search on if you are unfamiliar. We did not choose this material for any other reason other than performance. These are made to last while providing the ultimate spatula experience. Our Nottadrips™ are made from a food and high temperature safe silicone. This product is fairly straight forward. Although the material is consistent through the entire product, the hardness of the material is what make the product work so great. We will not disclose this information just because we do not want to get copied.
Do you offer a warranty on your products?
We are offering a Lifetime Warranty on the Nottadrips™. Through vigorous testing we feel that the Nottadrips™ will genuinely last 20 years or more with no issues if used everyday in the kitchen. The Adaptchulas™ come with a 1 year warranty. While they are built to last at-least 3 to 4 years, extremely heavy or commercial style use can decrease the life of the product.
What is your return and refund policy?
We offer a 100% money back guarantee on all our products. If you are unhappy with your purchase for any reason, simply return the package to us and we will give you a full refund!
Do you ship internationally?
We ship ANYWHERE in the world. While it might cost a bit for international shipping, we know it will be worth it. We had over 2,000 international customers who bought our products when we launched on Kickstarter!
Are your kitchen tools safe for non-stick cookware?
Our Adaptchula™ and our Nottadrip™ are 100 safe to use with non-stick cookware!
How can I contact customer support?
Have a question or concern? Shoot Chuck an email and he will get back within 24 hours!